Thank you for your interest in CHI Memorial Metabolic and Bariatric Care. Answers to our patients' frequently asked questions are below. If you do not see the answer to a question you have, please call us at (423) 899-1000.
Why do I have to attend a seminar before my consultation appointment?
We believe that education is the most important aspect of any bariatric surgery. Our seminar provides potential patients, family, and other support persons the opportunity to learn more about the procedure, insurance and financial issues, as well as meet an actual patient in a casual environment at no cost, before they commit to a consultation appointment. We realize that everyone is busy which is why we offer these seminars in the evening in order to decrease missing work or other important appointments.
I had my surgery somewhere else; may I now see one of your surgeons?
In order to evaluate you for transfer of care, we will need a surgical report and copy of your adjustments as well as a current health history form and reason for your need or want to transfer before we can evaluate you as a patient. All transfer patients must see our surgeon.
I am from out of town; may I still have my surgery with your office?
As long as you are committed to the pre-operative requirements and are committed to coming back to see us at least four times in the first year after surgery, we will take care of out of town patients. If you feel that the distance may be an obstacle to your follow up care, then we will refer you to a doctor closer to you to perform the surgery.
Do you accept all insurances?
We work with most all commercial insurances. Check with your insurance to see if Dr. Ponce is in or out-of-network. If we are out-of-network with your insurance, as long as you have out-of-network coverage and benefits we will still accept your insurance.
At which hospital do you perform the surgeries?
We operate at CHI Memorial in Chattanooga, Tennessee.
Are you an Accredited Bariatric Surgery Center?
CHI Memorial is accredited by the ASMBS (American Society for Bariatric and Metabolic Surgery) and the ACS (American College of Surgeons) under the MBSAQIP (Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program).
Thank you for visiting CHI Memorial Metabolic and Bariatric Care. We are a group of weight loss experts, led by Dr. Jaime Ponce, who focus on a complete program for our patients to lose weight. We are committed not only to a successful procedure - including gastric sleeve, gastric band, gastric bypass, revisions and weight loss balloons - but also in an aftercare program that gives you the best chance for success.